-- Partners Working Together for a Safer Downtown--
Greater Downtown Council
The Greater Downtown Council advocates for its members in support of a vibrant, friendly and sustainable downtown waterfront.
We will fulfill this mission through the following actions:
We work as a catalyst to enhance Duluth’s Downtown Waterfront business climate by bringing together business, community, and government leaders to focus on Downtown issues and opportunities.
The GDC is also the management entity of the Duluth Downtown waterfront District, which provides the services of the popular Cleans & Safe Team. Through both the GDC and DDWD, members and property owners play a key role in helping to shape the future of our downtown.
Duluth Police Department
The Mission of the Duluth Police Department is to provide the highest level of service through partnerships and problem solving in a professional, ethical, and timely manner. We envision successful crime prevention and crime reduction while increasing citizen’s sense of safety through greater visibility and good relations.
We are guided by these values to dictate behavior and actions:
1. Why should I join?
In the event that there is a criminal incident near your location, law enforcement will be able to locate the correlating video footage through the use of the Duluth Securonet Virtual Safety Network. Because of this, crimes can be solved more quickly and further crimes can be prevented.
2. Is it mandatory join?
No. Becoming a member is voluntary, however, we strongly encourage to join.
3. How much does it cost?
There is no cost to you. Registering as a member and adding your location(s) and cameras to the Duluth Virtual Safety Network is free.
4. How long will it take me to sign up?
The amount of time it takes to complete the registration process will depend on the number of locations and cameras you have. On average it takes between 5 and 15 minutes to sign up.
5. What web browsers are supported by the Duluth Securonet Virtual Safety Network?
Chrome, Safari, Mozilla Firefox and Internet Explorer 11.
6. What type of cameras are accepted?
Every type of exterior security camera is accepted on the Duluth Virtual Safety Network.
7. Who has access to my camera location information?
Beyond yourself, the Collaboration Manager at the Greater Downtown Council, authorized law enforcement agencies in Duluth (for the purpose of investigation), and the Securonet system administrators will have access to this information.
8. Do you want me to put my interior cameras on the Duluth Virtual Safety Network?
No. We are asking that you only add your exterior cameras.
9. If my cameras only record data if the alarm is tripped, can I still join the Duluth Virtual Safety Network?
10. How many locations and cameras can I add?
You can add an unlimited number of locations and cameras that are within the city of Duluth.
11. Is Securonet going to install camera equipment at my location?
No. Securonet does not install cameras or camera equipment.
12. If my cameras are damaged is Securonet going to repair them?
No. Securonet does not repair cameras or camera equipment. If the cameras at your location are non-functioning, please do not add them to the Duluth Virtual Safety Network.
13. How will I know when law enforcement needs video footage from me?
You will receive an email stating that video footage is needed from a specific time and date from one or more of your cameras. You will also receive details about what to look for in your video footage.
14. How soon do I need to respond after I receive an email request for video footage?
Please respond within two business days of the email request. If you are unable to respond within that time frame and you have valid footage, you can still respond to the request.
15. Will law enforcement come to my location to look through the footage?
No. We ask that you look through the footage on the cameras that were requested. If you have footage of the incident, please reply to the sender and a law enforcement member will come to your location to retrieve the recorded footage from you.
16. Does law enforcement have direct real-time access to my cameras?
No. Law enforcement will only have access to your real-time camera feed if you give permission for it to be utilized through Securonet's VideoLink system. Most cameras on the Duluth Virtual Safety Network will not be utilized through VideoLink.
17. Can anyone view my real-time (VideoLink) camera feeds?
No. This is a communications tool; only authorized personnel have access.
18. If I have a Pan, Tilt and Zoom (PTZ) VideoLink camera on the Duluth Virtual Safety Network, can law enforcement control the camera?
19. Can I update my profile and my camera information?
Yes. You will have access to your profile and editing capabilities.
20. What are Securonet's Terms and Conditions?
To learn more about our Terms and Conditions, please click on the following link: